Frequently Asked Questions

How are destinations given to AGVs?

AGVs receive destination information either locally (onboard the AGV) or remotely (via a central controller). Some AGV system technologies support both methods, others support only one method.

The need for one or both dispatching capabilities depends on the system operation. Many times, especially in tow type AGV systems, operators will key in destinations directly onboard the AGV using the AGV’s built-in keypad. This would be the preferred and less expensive method to use when operators (like forklift personnel) load or unload the AGVs and then desire to dispatch the AGV according to their needs.

More sophisticated AGV system requirements usually demand the ability to remotely dispatch the AGVs in response to operator or system needs. These system applications require AGV technologies that support remote AGV communication for determining AGV status, location and command instructions. Such applications could include an AGV call system when operators use terminals in the facility to call for AGV service, or in systems where the AGV control system is interfaced to a higher level computer system which issues transport tasks to the AGV system controller.